Most business disruptions don’t come with warning sirens. Sometimes, it’s just a Monday morning when the internet is down, and no one can access customer records. Or a key employee is out unexpectedly, and the …
For a 10–50 employee law firm, ransomware preparation should focus on six critical areas: prevention, identity protection, endpoint security, backups, employee training, and incident response. The objective isn’t to assume your firm can prevent every …
There’s something impressive about how well families execute the back-to-school season. Backpacks are ready, bedtimes are adjusted and the route to school is planned out. Somehow, amid everything else going on in August, families manage …
Every business hopes it will never face a major disruption, but hope doesn’t determine how well a business recovers. Preparation does. An incident response plan helps your team know exactly what to do, who to …
For most 10–50-employee law firms, switching managed IT providers should take approximately 30–60 days and can usually be completed with little or no disruption to attorneys and staff when the transition is properly planned. A …
If an unexpected disruption hit your business tomorrow, would you handle it with confidence? You may assume the answer is yes, but many businesses don't discover gaps in communication, decision-making, and operational planning until they're …
It's 4 a.m., and an alert just woke you up. Something critical is down. The AI monitoring tool you invested heavily in caught the issue fast and did its job well. But what happens next …
For a busy personal injury law firm, an IT provider should respond to a critical technology problem within 15 minutes, not several hours or the next business day. Less urgent requests may reasonably take longer, …
The California Gold Rush of 1848 promised one thing: opportunity. Hundreds of thousands of people headed west, hoping to strike it rich. Some found gold. Most spent months chasing a dream that never paid off. …
Every minute of business downtime has a cost you can measure and one you can't. Your team sees a technical problem, a fix, and a timeline. Your customers see a business that wasn't there when …
What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)
It’s 4:17 on a Friday afternoon. An employee receives an email that appears to be from the owner: “Can you send me the updated banking information before you leave?” The name is right. The tone …
When business owners think about cybersecurity, the threat usually comes from somewhere outside the company. A hacker trying to steal a password. A ransomware group looking for a way into the network. A suspicious email …